Cookie & Data Privacy Policy


Data privacy is of high importance for Han Kjøbenhavn. We want to be open and transparent with our processing of your personal data. We, therefore, have a policy setting out how your personal data will be processed and protected. We are responsible for any personal data delivered to, and we only distribute personal information to our e-commerce partners if it is in connection with the service we are delivering to you.


Han Kjøbenhavn is the controller of the personal data you submit to us and is responsible for your personal data under applicable data protection law.


Han Kjøbenhavn is collecting information about you when you are actively filling in details on, making a purchase, participating in a competition, signing up for the Han Kjøbenhavn newsletter and other activities concerning Han Kjøbenhavn e-commerce business. We collect and store name, e-mail address, address and other information to deliver our service and purchase to you. Furthermore, we collect and store your IP address and information on your traffic on the website. We use cookies and gather traffic information on the website.


The information is used for the purpose for which they are submitted, for instance, to complete a purchase on Moreover, we use the information for statistics and to map tendencies to optimize the functionality of the website. At any time you have the right to object to direct marketing (e.g. newsletters).

Likewise, we use the information to make more relevant marketing. This might make third parties, including Facebook (Facebook privacy policy) and Google (Google privacy policy), to use cookies, web beacons, and other storage technologies to collect or receive specific types of information and use that information to provide targeted ads. If you want to revoke your permission, you can do it here:

  • Facebook
  • Google

The data we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, Han Kjøbenhavn will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.


You have the right to request information about the personal data we hold on you at any time. You can contact Han Kjøbenhavn that will provide you with your personal data via e-mail. You have the right to erase any personal data processed by Han Kjøbenhavn at any time, except for the following situations:

  • You have an ongoing matter with Customer Service
  • You have an open order which has not yet been shipped or partially shipped
  • You have an unsettled debt with Han Kjøbenhavn, regardless of the payment method
  • You are suspected of misuse of or have misused our services within the past four years
  • Your debt has been sold to a third party within the last three years or one year for deceased customers
  • Your credit application has been rejected within the last three months
  • You have made any purchase, whereby we will keep your personal data in connection with your transaction in accordance with bookkeeping rules


Almost every website use cookies nowadays, and on they are helping us to make a better user experience for you – both while visiting the website, in-between sessions, provide specific services on the website, relevant marketing and analytics. We take the handling of your personal information very seriously, and you can read more about our data privacy policy above if you want.


A cookie is a small data file stored in your computer, tablet or smartphone. A cookie is not a program that can contain harmful malware or virus.

How our website uses cookies

Some cookies perform essential functions for our website. Cookies also help us get an overview of your visit to our website so we can continuously optimize and tailor the experience to your needs and interests. For example, cookies remember things like the items added to the shopping cart; whether you have visited our website before; if you are logged in; and the specific language and currency you prefer to see on the website. We also use cookies to target our ads specifically to you on other websites. In general, we use cookies as part of our service to present you with content that is as relevant to you as possible.

You can see the specific services that store cookies and why they do it, under the different categories:

How long are cookies stored?

The length of time a cookie is stored on your devices and browsers varies. The lifetime is calculated according to your last visit to the website. When a cookie expires, it is automatically deleted. All our cookies’ lifetimes are specified in our cookie policy.

How to block or delete cookies

You may at any time block all or just third-party cookies completely by changing the browser settings on your computer, tablet or smartphone. The location of these settings will depend on the browser you use. However, you should be aware that if you block all or just third-party cookies, there may be functions and services that you will be unable to use on the website (because these depend on cookies).

You can opt-out of cookies from Google Analytics here.

How can you delete cookies?

It is easy to delete cookies that you have previously accepted. It depends on which browser (Chrome, Firefox, Safari, etc.) and device (smartphone, tablet, PC, Mac) you are using. 

You can typically find this information under settings - Security and Privacy - but this may vary from one browser to another. Specify which device/browser you are using (click the appropriate link):

Changing your consent

You can change your consent by either deleting cookies from your browser or by changing your original choice by clicking the link below:

You can change your consent by clicking here

Remember: If you use more than one browser, you must delete cookies in all of them.

Do you have any questions?

If you have any comments or questions relating to our information and/or processing of personal data, please feel welcome to contact us. The cookie policy itself is updated once a month by Cookie Information. If you have any questions about our cookie policy, you are welcome to contact Cookie Information on their website.


We take cookie policy, data privacy and protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights. You can reach them at